Overall, it was a good experience even though we didn't purchase a vehicle in the end. The salesman we worked with (Eric) was good. He didnt know the answers to all of our questions, but he did research to find the answers. The only negative aspect was that we had to walk all over the lot to trying to find the vehicle we were interested in because they didnt know exactly where the vehicle was on their premises. I would highly recommend Garber to anyone.
Visited the used car department today with my baby brother in search of his first car. Ryan McFarland took excellent care of us...spent time giving us all of our options and found my brother a great used vehicle! We both were very pleased with the overall experience. We will definitely be back...and will recommend Garber to those we know who are in the market for a vehicle. Thanks to Ryan for making my brother's first car buying experience a pleasurable one!! ?
I recently purchased a used car from Garber. As we spent the last month or so looking and looking all around the Lansing, Owosso and Grand Ledge areas just to see over priced junk! Garber had a car come up while searching the internet. Gave my info to verify availability and within 15min I received a call from Renee verifying it was available. So I set a time with her and Ryan McFarland to see it. When I arrived I was pleasantly surprised... Im here to tell you this dealership does NOT sell junk! And the prices compare to any of the high volume junk dealerships in Lansing, Owosso and Grand Ledge (you know the ones I'm talking about). It's worth whatever miles you need to drive if you want a better quality/cleaner vehicle for the same price as the high volume junk dealerships. I do not agree that a VIN # alone can set the price! Which is for the most part, how the high volume guys operate (personally I try to avoid paying for rust, door dings, scratches, high miles, bald tires and filth)! Kinda important stuff from a customer standpoint! We will definitely be back to see Garber in the future! Thanks again.... Tony
My experience with Garber was the best car buying experience I've ever had. There were no games, no hidden fee's, nothing but honest up-front communication. The staff is all incredibly knowledgeable, friendly, and courteous. I would like to give a special shout out to Savannah Padilla! She was amazing start to finish. We found her name while just doing a random google search on the dealerships in the area, and decided to give her our business based on the reviews we found. She did not disappoint, start to finish the process went so smooth I could barely even believe we were buying a truck. She even stuck around after hours to show my wife how to use the radio, mylink, bluetooth setup, and On-star. Couldn't have gone better.
Bought a (barely) used vehicle from Garber this week. Troy Martin was wonderful! He was attentive and helpful with everything. I drove 5 hrs 3 times and would do it again to work with him. Wish I lived closer so I could have their Service Dept maintenance it since they were great as well.